Terms and Conditions

1. Booking Process

To make a reservation at Emily Suites, the lead guest must be at least 18 years old. The maximum occupancy per room type is as follows:

Comfort Room: maximum 2 adults and 1 baby in a crib
Deluxe Studio: maximum 3 adults and 1 baby in a crib, or 2 adults and 2 children
Deluxe Apartment: maximum 6 people and 1 baby in a crib

The person making the reservation will be held responsible in case of cancellation, no-show, or damages during the stay.

Only the lead guest and the registered members of the booking party are allowed access to the property and its facilities. No visitors are permitted without prior authorization from management.

To confirm a reservation, full payment of the total amount of the stay is required in advance. Accepted payment methods are:

Credit or debit card
Bank transfer
Cash (only at the reception)

Payment must be completed before arrival. Any fees resulting from bank rejections or similar issues will be the responsibility of the lead guest.

All guests agree to respect the peace, privacy, and rest of other guests, neighbors, and Emily Suites staff. The management reserves the right to cancel the stay immediately if this rule is violated or serious disturbances are caused.

2. Check-in and Check-out

Check-in: from 14:00 on the day of arrival
Check-out: before 12:00 on the day of departure

If a guest wishes to check out later than 12:00, they may request a late check-out, subject to availability. The cost is €10 per additional hour, with a maximum allowed to be confirmed by reception. This service must be requested in advance and approved by the property.

3. Cancellation, No-show and Refund Policy

Cancellations made more than 15 days before arrival: full refund
Cancellations made between 14 and 3 days before arrival: 50% refund
Cancellations made less than 72 hours before arrival: no refund

In case of a no-show, the full amount of the stay will be charged with no refund.

We recommend purchasing travel insurance that covers cancellations due to unforeseen circumstances.

If, due to exceptional reasons or force majeure, Emily Suites is forced to cancel a reservation, the guest will receive a full refund of any amount paid, with no further liability or compensation.

4. WiFi Usage

Emily Suites offers free WiFi to all guests. Usage must be reasonable and comply with fair use standards. The following is strictly prohibited:

Illegal use of the network
Massive downloads or high-bandwidth activity (e.g., online gaming or heavy streaming)
Sharing access with non-guests

Improper use may result in restricted access.

5. Damages

The lead guest will be held financially responsible for any damage caused to the property by any member of their party. This includes, but is not limited to:

Damaged furniture
Stains, breakage, or misuse
Misuse of appliances

Please report any accidental damage as soon as possible to minimize its impact.

6. Lost Property

Items left behind by guests will be stored for up to one month. Upon request, items may be shipped at the guest’s expense via tracked delivery. Alternatively, they may be collected in person by appointment.

7. Smoking Policy

Smoking is strictly prohibited inside rooms and common areas. Smoking is only permitted on private terraces of each accommodation unit.

8. Pets

Emily Suites accepts pets up to 10 kg under the following conditions:

Subject to prior request and confirmation by the property
An additional fee applies, as specified on our website
The guest will be responsible for any damage or extra cleaning costs caused by the pet

Service dogs are always welcome at no extra cost.

9. Parking

Emily Suites does not offer private parking. However, public parking facilities are available nearby. Use of these parking options is entirely at the guest’s own risk, and not associated with or managed by Emily Suites.

The Service is provided to you "as is" and "as available" and with all faults and defects without warranty of any kind. To the maximum extent permitted by applicable law, MIMI 2018 SL (hereinafter “the company”), on its own behalf and on behalf of its affiliates and its respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as warranties that may arise from course of dealing, course of performance, usage, or trade practice.

Without limitation to the foregoing, we make no warranty or undertaking, and make no representation of any kind that the Service will meet your requirements, achieve any intended results, be compatible or work with any other software, application, system, or service, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

Neither the company nor any of the company's providers makes any representation or warranty of any kind, express or implied:
(i) as to the operation or availability of the Service, or the information, content, materials, or products included therein;
(ii) that the Service will be uninterrupted or error-free;
(iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or
(iv) that the Service, its servers, the content, or emails sent from or on behalf of the municipality are free of viruses, scripts, trojans, worms, malware, or other harmful components.

If you have any concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting the company.

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.